DETAILED SYLLABUS OF THE CERTIFICATE COURSE:

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MODULE I: INTRODUCTION TO CONSUMER PROTECTION LAW AND POLICIES

MODULE II: UN GUIDELINES FOR CONSUMER PROTECTION AND INTERNATIONAL LAWS:

MODULE III: UNFAIR TRADE PRACTICES:

MODULE IV: CONSUMER PROTECTION REDRESSAL AGENCIES:

MODULE V: CONSUMER PROTECTION E-COMMERCE RULES:

MODULE VI: MEDIATION IN CONSUMER DISPUTES: